Professionalism, quality, and service are paramount at Swagit. The Swagit team is dedicated to providing the support you need in a timely manner.
Beyond our proactive monitoring and response, Swagit offers 24/7 technical support.
While our choice of quality hardware vendors and a thorough pre-installation testing phase go a long way toward ensuring trouble free operation of our EASE™ streaming appliance, we do recognize that occasionally unforeseen issues arise. In the event that our engineers detect a fault, they will work to diagnose the issue. If necessary, next business day replacement of parts will be completed.
Swagit offers continual software updates and feature enhancements to our services and products for the life of your managed services contract.