“The City of El Cajon had a existing video streaming product that was not meeting our needs. The system had a high failure rate and our staff had to spend a lot of time on the phone with their support trying to get the system functional and videos uploaded from our personal copies.“We made the move to Swagit and our experience has been night and day. The system works consistently. It was quick to set up and our calls to support have been minimal. As a full service provider, they email us letting us know that they are aware of our meeting and someone will be there to monitor it in case there are any issues. We also like the simple admin portal that works with our Destiny Software Agenda Quick, to load agendas and schedule meetings.
“Council meetings can be stressful, we didn’t need the extra stress of wondering if our streaming solution would work or not. Moving to Swagit has taken that worry off of our shoulders, letting us concentrate on the meeting.”
“Our hope was to improve our civic engagement within our community, and Swagit has definitely helped us do that. More and more people are watching our feeds every day. The response from our constituents has been very positive. Now, with Swagit remotely controlling our meeting broadcasts, we no longer have a single source of failure if our part-time production staff member is unavailable. We have been pleased with Swagit, and are very happy with the service.”
“Holy Toledo… This new Avior system is amazing! What a difference!!! Everyone loved it…Thank you, this worked out really well and your deployment guys did a really great job! What a Team… Such pleasure to work with…”
“Can’t say it enough how great a job you all do with our broadcast!”
“There is a reason the City of Allen has been using Swagit services exclusively since 2004, top notch customer service, fast turn around, extremely responsive and high quality control.”
“… our thanks to Swagit for the exceptional quality of their work over this past year. Their recordings have provided a tremendous resource to the Commissioners, staff and the citizens of Worcester County. A wise investment indeed!”
“With Swagit, we are able to reach more residents and strengthen community relations.”
“I appreciate all of the assistance and patience and understanding that you and your team have provided this year.”
“In discussing our satisfaction with the Swagit customer support…we can’t say enough positive things! As a new staff here in Casa Grande that took over with zero broadcasting experience, your team was patient with our learning curve and support requests, reliable (even on weekends) with emergency broadcast issues, and always prompt to respond to replacement video uploads and inquiries. We couldn’t imagine a better experience and appreciate your whole team for their continued support!”
“I just want to take a moment to thank you for your professionalism and your willingness to help us when we have a School Board meeting recording issue. You are always so willing to help us figure out the concerns or issues. It has been so great having professionals helping us with our School Board meeting recordings. Even more so, thank you for your promptness in posting our Board meetings so early the following day after a Board meeting. It is truly appreciated. I hope we will be able to continue using your services for years to come.”
“Santa Rosa County consists of densely populated beaches to the south and sparsely populated farm property to the north. The county stretches from the Gulf of Mexico to the Alabama state line. The School Board was receiving requests to rotate meetings around the county to accommodate all residents. With Swagit we found exactly what we needed to provide transparency and access to the School Board meetings. Parents, employees, concerned citizens and even the media take advantage of the live broadcast of the meetings. For those who cannot watch the live broadcast, a video is posted on the district web site for viewing at their convenience. Swagit provides reliable equipment, courteous and knowledgeable employees, and consistently produces quality live web broadcasts of all Santa Rosa County School Board meetings.”
“I know I speak for all of us when I say we are very excited about using Swagit! This is going to move communications in Rowlett to the next level!”
“The opportunity it offered the citizens was incredible and really applauded the move.”
“It’s great to hear from you! I have to tell you, I think you have one of the most attentive and efficient staffs I’ve ever worked with on a vendor site. I really enjoy working with them.”
“Wanted to say thanks for last night and for being so willing to take care of us with last minute notice. It went so well!”
“Every opportunity I have to discuss streaming with other cities, I give them Swagit contact info and tell them how great you guys are.”
“This is going to be one of the most important services we have ever provided to our residents.”
“This item would enable all of them to go online to the Municipal Channel site and specifically check the date that a particular discussion was had and be able to zero in on the exact time and comments that were made, that she was excited to support the item.”
“Thanks for taking care of the “About Towne” show for the City of Irving. Good service… as always.”