“The City of El Cajon had a existing video streaming product that was not meeting our needs. The system had a high failure rate and our staff had to spend a lot of time on the phone with their support trying to get the system functional and videos uploaded from our personal copies.
“We made the move to Swagit and our experience has been night and day. The system works consistently. It was quick to set up and our calls to support have been minimal. As a full service provider, they email us letting us know that they are aware of our meeting and someone will be there to monitor it in case there are any issues. We also like the simple admin portal that works with our Destiny Software Agenda Quick, to load agendas and schedule meetings.
“Council meetings can be stressful, we didn’t need the extra stress of wondering if our streaming solution would work or not. Moving to Swagit has taken that worry off of our shoulders, letting us concentrate on the meeting.”